Engage Privacy Policy

1. Introduction

Synfluencer Engage is a user-controlled AI engagement assistant for X. It helps creators, founders, brands, and social media teams discover relevant public conversations, review post context, generate draft replies, and manage approved engagement actions from one dashboard. This Privacy Policy explains what information Engage collects, how it is used, and the controls available to you. Engage is not an autonomous bot — every write action requires explicit user review and approval before it is sent through the official X API.

2. Information we collect

To operate Engage, we collect the following categories of information:

• Account information you provide when you register: name, email address, and login credentials.
• X account information we receive when you authorize Engage through OAuth: your X profile data, follower/following counts, and the public posts and threads relevant to your configured topics, keywords, competitors, and target accounts.
• Configuration data you provide inside Engage: topics, keywords, competitor accounts, target accounts, brand voice notes, and approval preferences.
• Engagement workflow data: drafts generated by AI, your edits to those drafts, your approval/rejection decisions, and the resulting approved actions.
• Usage and technical data: pages visited, features used, timestamps, browser type, IP address, and device identifiers — used to operate and secure the service.

3. X account connection and OAuth

Engage connects to your X account exclusively through the official X OAuth flow. You authorize Engage from X's authorization screen and can review the granted scopes there. Engage never sees your X password. The OAuth tokens we receive are used only to perform the actions you have configured and approved inside the Engage dashboard. You can revoke Engage's access at any time from your X account settings or by disconnecting from inside the Engage dashboard.

4. How we use X data

Synfluencer Engage uses X data only to support the authenticated user's engagement workflow. Specifically, X data may be used to:

• Display relevant post and thread context inside your Engage dashboard.
• Summarize conversations so you can quickly evaluate whether to engage.
• Score engagement opportunities for relevance, fit, and spam risk.
• Generate draft replies, draft quote posts, and draft new posts in your voice.
• Publish your approved replies, likes, reposts, quote posts, and new posts through the official X API.

We do not use X data for advertising, do not sell X data to third parties, and do not use X data to train AI models.

5. AI-assisted draft generation

Engage uses AI for analysis, summarization, scoring, and draft generation only. AI-generated content — including draft replies, quote posts, and summaries — is presented to you for review, editing, and approval before publishing. AI providers may temporarily process the inputs needed to generate a draft, but your data is not stored by those providers beyond what is needed to process each request, and is not used to train their models.

6. Manual approval and publishing

The app does not publish engagement actions unless the user approves them. Every reply, like, repost, quote post, and new post requires explicit review and approval inside the Engage dashboard. There is no autonomous-publishing mode. Once you approve an action, Engage uses the official X API to publish it on your behalf and records the result in your audit log.

7. Data storage and security

Account data, configuration data, drafts, and audit logs are stored on our infrastructure with industry-standard protections, including encryption in transit and at rest. Access to production systems is restricted to authorized personnel and is monitored. We periodically review our security posture and incident-response procedures.

8. OAuth tokens

OAuth tokens are stored securely. Tokens are encrypted at rest, scoped to the minimum permissions required to operate Engage, and used solely to perform actions you have explicitly approved. Tokens are deleted when you disconnect your X account from Engage or when you delete your Synfluencer account. We do not share OAuth tokens with third parties.

9. Audit logs

Approved action logs may be stored for transparency, troubleshooting, analytics, and abuse prevention. Each entry records what was approved, who approved it, when it was published, and the result returned by the X API. Logs help you and us verify that Engage only published what you approved, and they support investigations of suspected misuse.

10. Data sharing

We do not sell your personal data and we do not share X data with third parties except where strictly required to operate Engage — for example, transmitting an approved reply to the official X API, or processing a draft through an AI inference provider. Each provider operates under its own privacy policy, and we limit shared data to what is operationally necessary. We may also disclose information when required by law or to protect the rights, safety, or property of users or the public.

11. User controls and account disconnect

You can disconnect your X account from Engage at any time, either from the Engage dashboard or from your X account settings. Disconnecting immediately invalidates the OAuth tokens we hold for that connection and stops any further actions on your behalf. You may also export your configuration, request access to your data, or request deletion of your Synfluencer account by contacting us.

12. Data retention

We retain account, configuration, draft, and audit-log data for as long as your account is active, or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, personal data is removed within 30 days, except where retention is required by law. Audit logs of approved actions may be retained longer for abuse-prevention and compliance purposes.

13. Contact

Questions about this policy or how Engage handles your data? Contact us and we will respond within two business days.

See also: Engage overview · Engage Terms of Service · Synfluencer Privacy Policy